Same-Day Shipping For Loyalty Members Call: 800-247-3305

Loyalty Program

The Copperfield Loyalty Program is an exclusive, carefully designed program that rewards your partnership like never before. As a Loyalty Member, you'll have access to numerous perks and benefits, such as free shipping, exclusive offers, better rebates, Co-Op advertising allowances, and much more. If you’re interested in finding out how to become a Loyalty Member, or if you’re a current Member and want to maximize your existing benefits, contact your sales representative, or call 800-247-3305.

Key Benefits

  • Free/Discounted Shipping*

    Free or discounted shipping based on loyalty tier.

    *Excludes expedited shipping

  • Year-End Rebate on All Purchases*

    Rebates range from 3% to 7% of total purchases, based on loyalty tier.

    *Applied on all purchases. Rebate is receivable 3 weeks after year-end purchase cycle. Account must be in good standing at time of rebate.

  • Dedicated Support

    Enjoy personalized support of a Dedicated Account Manager who will assist with your day-to-day needs, provide guidance, and be available to answer any questions you may have along the way.

  • Co-Op Advertising Allowance

    Funding to advertise your business, boost your brand, and motivate sales. Funding for billboards, mailers, print, television, and radio advertising. Allowances for industry affiliation dues such as Chimney Sweep Guilds, HPBA, etc.

  • Literature & Apparel Allowance

    Library of product information to deliver the best brochures for your business. Apparel allowance for customizable apparel that features your logo. Quantity discounts available.

  • Education

    Copperfield Academy

    Get hands-on training and information on product innovations. Explore safety techniques, business tools, and guidance from industry experts—all while earning CEUs. Receive account credits to be used on future purchases.

Program Snapshot

The Copperfield Loyalty Program is revamped for 2025 to ignite your business potential and reward your partnership like never before. From exclusive offers and free shipping to increased rebates and Co-Op advertising allowances, this programis designed to support your business growth and success at every stage.

Bronze
$15,000–$34,999 Annually
Silver
$35,000–$99,999 Annually
Platinum
$100,000–$199,999 Annually
Diamond
$200,000+ Annually

Standard Shipping1

Free shipping on
orders over $499
Free Shipping
Free Shipping
Free Shipping

Year End Rebate2

N/A
3%
5%
7%
Powder Coat
25% Surcharge
20% Surcharge
Free Powder Coating

Free Powder Coating
+ 15% Off Custom
Products3

Co-Op Advertising4

N/A
1%
2%
3%
Literature & Apparel
$500
$2,000
$3,000
$5,000

Copperfield Academy
Education5

25% Account Credit
50% Account Credit
100% Account Credit
100% Account Credit
Dedicated Customer
Partner/Account Manager
N/A

Prioritized
Queue6

Yes/Project
Solution Team
Yes/Project
Solution Team
Quarterly Business Review
N/A
On Request
Yes
Yes
ServiceTitan
Catalog Access
50% Co-Op towards
Service Titan
75% Co-Op towards
Service Titan
100% Co-Op towards
Service Titan
  • 1 Excludes expedited shipping. Some items such as straight liner shipments may be subject to additional charges
  • 2 Applied as a credit to the customer account toward future purchases in January of the following year. All accounts must be in good standing at the time of payout. Rebates are only paid if you reach your program level sales goal. For example, if you are Platinum and only achieve $95k in purchases, you will not be eligible for a rebate.
  • 3 This discount includes caps, chase covers, big drippers, shrouds, multi-flue covers, and pot toppers.
  • 4 Applied as credit to the customer when redeemed. Rules and eligibility requirements apply.
  • 5 Customer pays 100% of Copperfield Academy event fee but receives account credit based on tier level to be used on future product purchases.
  • 6 Staffed by Customer Partners, prioritized above other queues for expedited contact.

Ready To Become a Loyalty Member?

To join the Copperfield Loyalty Program or to maximize your existing membership benefits, please contact your dedicated sales representative, or call 800-247-3305.